Design Thinking Certification course for Beginners. Design Thinking: A Human-Centered Problem Solving in different fields such as Human Resources Management, Employee Engagement, Recruitment, General Management, Customer Relationship Management, Process or Product Design, etc. Introduction:A business problem can be solved in many ways. There are lots of creative ideas generated in new product or process design or in resolving business or process issues. Managers, Professionals, Product / Process Designers have 100s of ideas but all cannot be tested! Hence, the use of ‘Design Thinking’ in almost any of the streams today, such as: Information Technology, Human Resources, Employee Experience Enhancement, Engineering Industry, Architecture and just any of the business-related functions! Design Thinking involves close observation of human behavior, observing how people (Employee / User / Customer) interact with their environments to find exact solution which can solve the Employee’s / User’s / Customer’s problem, without beating around the bush! After all, a great product or service that does not enhance an employee / user’s experience is doomed to fail. What can you expect to learn from this course?What is Design Thinking, Its Application and usage in different fields. Why Design Thinking?5 Stages in Design Thinking: Empathize, Define, Ideate, Prototype and Testing. Introduction to Data collection methods. Tools & Techniques in Design Thinking: Empathy Mapping. Guide to understanding the 5 stages and its implementation in any field. What is Employee Experience Design? How to use Design Thinking to design Employee Experiences?Employee Experience Design: Case Studies on Design Thinking Implementation in HRM. Learning outcomes after the course: Get an insight into what, why and how of Design Thinking Basics, its 5 stages and its implementation for effective human-centered problem solving. Able to identify the different stages involved in Design Thinking and its applicability into your own field of work. Learn each stage with examples for deeper understanding and implementation. You can plan to apply these techniques and tools in your field of work for process / product designing / innovation, Improvement of process and / or Solving business problems effectively. Understand Employee Experience Design to design great experiences for your employees using Design Thinking Framework. Pick the right tools and techniques available for your line of work. Get an idea of how you can implement Design Thinking with Case Studies. Succeed in your career by adding this hot skill to your resume. Enroll now and start ‘Designing’ with ‘Design Thinking’ :-)
