Handle Difficult Situations With ConfidenceEvery business will need to fire personnel sooner or later and end other relationships. These are not situations to be taken lightly nor handled by incompetent nor otherwise improperly trained personnel. Handling these situations wrong can cause an already stressful and unpleasant situation for the person being terminated to be much worse on them than ever need be - and it canend verybadly for all involved in the worst cases. Verbal altercations, threats, even physical violence are all real possibilities not to mention regulatory complaints and possible legal issues - which are all more likely when improperly trained personnel take the wrong approach. Some risks are inherent yet the vast majority of the times things go truly sideways and end in some level oftragedy - the root cause can be traced directly back to the person who handled the actual termination and how they went about it. Learn how to handle these situations the right way. In this course you will learn not only how to handle an actual termination - but what you can do long before then and should do once it becomes apparent that a termination will be likely in the near future. You will need to counsel the employee involved at the beginning of the problem behavior and document everything you do - and do it all correctly. In some cases, the employee may change their behavior and resolve the issues allowing you and your organization to be able to retain them and avoid the need to terminate their employment in the first place. In the event that fails you will be documenting that you took all reasonable steps prior to the termination. When it comes down to the date and time and the eventitself I will walk you through recommendations of what to do - and caution you on things you should absolutely NOT do. Counseling and firing people is a serious part of a business with significant potential repercussions for all involved. Be sure you get the training and develop the skills you need to do it right! My name is L.D. Sewell and I will be your instructor for this course.I have personally hired, onboarded, trained, and managed hundreds of personnel over many years of real-world experience - and yes I have had to terminate employment on many occasions too. The lessons I share with you are not theory and ideas but lessons learned from years of real-world practical experience actually doing these things.I look forward to having you in the course - and should you have any questions about anything covered in this course just let me know and I will do my best to help you. Best regards,L.D. Sewell
