Understand better what it is and how to apply Customer Education in your company and become a better prepared professional for new challenges. Customer Education is about you accelerating your customer’s learning so that they find more and more value in your product or service. Ideal for Customer Success and Service professionals who need their customers to better understand their product and serviceMarketing professionals who would like to understand how to combine marketing with education to generate new, more qualified leadsSmall business owners and startups who want to understand how they can gain greater customer loyalty and retentionLearn what it is, metrics and how to implement Customer Education in your company and startup! Let’s talk about instructional design theory here, how to choose your platform and you’ll be prepared to plan your first Customer Education content in a super straight to the point course, no fuss! Hello there, my name is Ivan Chagas!I’m a polymath and an online and in-person Brazilian instructor with more than 11,000 students in four languages. Self-employed with an instructional design studio, I work educating my clients’ clients by producing educational content, scripts, complete courses and entire educational platforms, always focusing on education and generating new business opportunities. So, I work on a daily basis with customer education!
