Hello and welcome to this business Italian courseMy name is Stefano Rastelli, I am a language teacher and language mediatorThis course is structured in a very simple wayIn the first part we will see everything related to the oral language in the context of commercial negotiation (dialogues relating to how to make an appointment on the phone, the first meeting, the steps of a commercial negotiation and we will see what the so-called 4As of Made in Italy are)In the second part we will see some commercial letters in Italian (for example the order letter, the information request letter, the complaint letter etc.)The whole course will be in Italian, but don’t worry! Each topic I explain, has the English translation, take a look at the trial lessons! For each single text we will see the words you may not know, with an example sentenceAnd then we read the text, where I will explain the parts that could be unclear. Buono studio!