Course Description This course focuses on providing the skills and knowledge necessary to implement Cisco Collaboration and UC Solutions. We cover administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance. This course covers several video labs of the day to day administration of a Cisco UC solution, and shows candidates step by step procedures to complete the common tasks associated with the day-to-day administration of a Cisco Collaboration solution while preparing for the CICD exam. Describe the components of a Cisco Collaboration solution, and identify call flows and signaling types Provide an overview interfaces for both administration and end-users in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Describe telephony features supported in CUCM and CUCME Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features Describe how to maintain a Cisco Collaboration Solution Example Training Video (Not From This Course) LEARN365 Courses Include 12 Months Unlimited Online Access to: Expert Instructor-Led Training: Learn 365 uses only the industry’s finest instructors in the IT industry. They have a minimum of 15 years real-world experience and are subject matter experts in their fields. Unlike a live class, you can fast-forward, repeat or rewind all your lectures. This creates a personal learning experience and gives you all the benefit of hands-on training with the flexibility of doing it around your schedule 24/7. Visual Demonstrations andamp; Multimedia Presentations: Our courseware includes instructor-led demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor. Learn 365 always focuses on real world scenarios and skill-set development. Quizzes andamp; Exam Simulators: Learn 365’s custom practice exams prepare you for your exams differently and more effectively than the traditional exam preps on the market. You will have practice quizzes after each module to ensure you are confident on the topic you have completed before proceeding. This will allow you to gauge your effectiveness before moving to the next module in your course. Learn 365 courses also include practice exams designed to replicate and mirror the environment in the testing center. These exams are on average 100 questions to ensure you are 100% prepared before taking your certification exam. Social Learning andamp; Networking: Learn 365 has designed a world class Learning Management System (LMS). This system allows you to interact and collaborate with other students and Learn 365 employees, form study groups, engage in discussions in our NOW@ Forums, rate and like different courses and stay up to date with all the latest industry knowledge through our forums, student contributions and announcement features. Flash Cards andamp; Educational Games: IT online learning knows that education is not a one size fits all approach. Students learn in different ways through different tools. That is why we provide Flash Cards and Education Games throughout our courses. This will allow you to train in ways that keep you engaged and focused. Each course will have dozens of Flash Cards so you can sharpen your skill-sets throughout your training as well as educational games designed to make sure your retention level of the materials is extremely high. Navigation and Controls: Learn 365’s self-paced training programs are designed in a modular fashion to allow you the flexibility to work with expert level instruction anytime 24/7. All courses are arranged in defined sections with navigation controls allowing you to control the pace of your training. This allows students to learn at their own pace around their schedule. Certificate of Completion: Upon completion of your training course, you will receive a Certificate of completion displaying your full name, course completed as well as the date of completion. You can print this out or save it digitally to showcase your accomplishment. Course Outline Module 1 Introducing Cisco Collaboration Architecture 1.1 Course Introduction 1.2 Introducing Cisco Collaboration Architecture Part 1" 1.3 Introducing Cisco Collaboration Architecture Part 2 1.4 Small To MidSize Business Part 1 1.5 Small To MidSize Business Part 2 1.6 Small To MidSize Business Part 3 1.7 Cisco Unified Communications Manager Part 1 1.8 Cisco Unified Communications Manager Part 2 1.9 Cisco Unified Communications Manager Part 3 1.10 Cisco Unified Connection 1.11 Lab Introduction Module 2 Telephony And Call Routing 2.1 Telephony 101 Part 1 2.2 Telephony 101 Part 2 2.3 Telephony 101 Part 3 2.4 Telephony 101 Part 4 2.5 Telephony 101 Part 5 2.6 Telephony 101 Part 6 2.7 Call Routing101Part 1 2.8 Call Routing101Part 2 2.9 VoIP Call Routing 101 2.10 Call Routing With DNS 2.11 Deployment Scenarios Part 1 2.12 Deployment Scenarios Part 2 2.13 Deployment Scenarios Part 3 2.14 Gateway Call Routing Basics Part 1 2.15 Gateway Call Routing Basics Part 2 2.16 Gateway Call Routing Basics Part 3 2.17 Gateway Call Routing Basics Part 4 2.18 Configuring The Gateway Lab Part 1 2.19 Configuring The Gateway Lab Part 2 Module 3 Preparing The Network And Phone Behavior ““3.1 Preparing The Network For Voices Part 1"” 3.2 Preparing The Network For Voices Part 2” 3.3 IP Phone Behavior 3.4 Configuring The LAN Lab 3.5 Standing Up The Platform Lab 3.6 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 1 3.7 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 2 3.8 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 3 3.9 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 4 3.10 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 5 3.11 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 6 3.12 Using OVA Templates To Deploy CUCMCUCIMP Lab Part 7 3.13 Using OVA Templates To Deploy Prime Collaboration Provisioning Lab Part 1 3.14 Using OVA Templates To Deploy Prime Collaboration Provisioning Lab Part 2 Module 4 CUCM Administration Interfaces ““4.1 CUCM Administration Interfaces Part 1"” 4.2 CUCM Administration Interfaces Part 2 4.3 CUCM Stand Up 4.4 CUCM Stand Up Lab 4.5 End User Interfaces 4.6 End User Configuration Lab 4.7 AD Integration Lab 4.8 End Point Implementation Part 1 4.9 End Point Implementation Part 2 4.10 IMP Integration Lab 4.11 CUC Integration Lab Part 1 4.12 CUC Integration Lab Part 2 4.13 IP Communicator Lab 4.14 Profiles And Templates Lab 4.15 CUCME Phone Configuration 4.16 Configuring CUCME Lab Part 1 4.17 Configuring CUCME Lab Part 2 4.18 CUCM EndUser Portal Lab 4.19 Configuring CUCM Phones From Scratch 4.20 Configuring Cisco SX20 Codec Part 1 4.21 Configuring Cisco SX20 Codec Part 2 Module 5 Call Configuration 5.1 Advanced Call Coverage Part 1 5.2 Advanced Call Coverage Part 2 5.3 Advanced Call Coverage Part 3 5.4 Call Coverage Lab Part 1 5.5 Call Coverage Lab Part 2 5.6 Call Coverage Lab Part 3 5.7 Call Coverage Lab Part 4 5.8 Call Coverage Lab Part 5 5.9 Calling Constrictions And COS Part 1 5.10 Calling Constrictions And COS Part 2 5.11 Implementing Class Of Control Lab Part 1 5.12 Implementing Class Of Control Lab Part 2 5.13 Connecting To The PSTN Part 1 5.14 Configuring Voice Gateway Features Lab Part 1 5.15 Configuring Voice Gateway Features Lab Part 2 5.16 Configuring Voice Gateway Features Lab Part 3 5.17 Connecting To The PSTN Part 2 5.18 PSTN Calling And Digit Manipulation Lab Part 1 5.19 PSTN Calling And Digit Manipulation Lab Part 2 5.20 PSTN Dial Plan Configuration Lab Part 1 5.21 PSTN Dial Plan Configuration Lab Part 2 5.22 Course Conclusion Need to train your Team? Contact Us for Discounts on Multiple Subscription Purchases.
